Shipping policy

1. Shipping Methods:

  • We offer standard shipping for all orders.
  • Shipping options and rates will be displayed at checkout based on the delivery address.

2. Processing Times:

  • Partial Preorder items: Please allow up to 2 weeks for processing and production before shipment.
  • Preorder items: Please allow up to 4 weeks for processing and production before shipment.
  • Premade Items: Orders will typically be processed and shipped within 4-7 business days.

3. Shipping Timeframes:

  • Domestic Orders (within the U.S.): Estimated delivery within 3-8 business days after shipping.
  • International Orders: Estimated delivery within 14 business days after shipping. Please note that international shipping times may vary due to customs processing.

4. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.
  • Use the provided tracking number to monitor the progress of your delivery.

5. Shipping Rates:

  • Shipping rates are calculated based on the weight of the package and the delivery location.
  • Rates will be displayed at checkout before you confirm your order.

6. Shipping Restrictions:

  • Please note that we are unable to deliver to P.O. boxes. A physical address is required for delivery.

7. Multiple Shipments:

  • If your order contains both preorder and in-stock items, we may ship items separately at no extra cost to you.

8. Delayed Shipments:

  • In the event of unexpected delays in production or shipping, we will notify you promptly via email.

9. Customer Support:

  • If you have any questions about shipping or delivery, please contact our customer service team at isolatedvisionapparel@gmail.com.

10. Returns and Exchanges:

  • Please refer to our Returns & Exchanges Policy for information on how to initiate a return or exchange.

Additional Notes:

  • Handmade Items: Some of our items are handmade with care at our studio. This personal touch may result in slight variations between individual pieces.
  • Peak Seasons: During busy seasons or sales events, processing times may be longer than usual. We appreciate your patience and understanding.

By placing an order with Isolated Vision, you agree to our Shipping Policy outlined above. If you have any specific questions or requests regarding shipping, please feel free to reach out to us before placing your order. Thank you for choosing Isolated Vision for your clothing needs!